What kind of support do you provide?
Any technical issue can be handled through our GitHub issue tracking. You can also reach us by chat/email/forum.
2
Oct, 2019
2
Oct, 2019
Does it work on all Android phones ?
PandwaRF application can only work on Android KitKat (API level 19 and higher). However, some phones have better Bluetooth than [...]
2
Oct, 2019
What modulation are best supported?
PandwaRF prefers working on OOK modulation, because it is the most common. However, supported modulation are ASK/OOK/MSK/2-FSK/GFSK.
21
Feb, 2018
What kind of devices can PandwaRF capture RF data from?
PandwaRF can capture data from devices like: car keyfobs garage door opener keyfobs wireless plugs wireless chimes etc.
21
Feb, 2018
What shipping carrier do you use to ship orders?
We only use express carriers like UPS or DHL. If you prefer another shipping option like the postal service, please [...]
21
Feb, 2018
Why do I need to provide documents to confirm my identity or shipping address?
Occasionally we may request documents or more information in order to confirm your identity or address before shipping your order. [...]
21
Feb, 2018
What is your return policy?
Please check the Product return information page in our wiki.
21
Feb, 2018
My phone has an old Android version, is it compatible with PandwaRF?
Please check the Requirements page in our wiki to see if your Android version is compatible with PandwaRF.
21
Feb, 2018
Is RF knowledge required in order to use PandwaRF?
We did our best to make sure that PandwaRF can be used by anybody, but basic RF knowledge (being familiar with [...]
21
Feb, 2018
Are FW updates free?
Yes, FW updates are completely free.